Why do banks still use fax?

Many financial institutions treat fax as more secure than email for sensitive forms, so they continue to require it for disputes, wires, and account changes.

Is it secure to fax financial documents?

Every fax is encrypted in transit with TLS, and uploaded files are deleted after sending.

How much does it cost?

A single fax of up to 10 pages is $3 with no account. A 10-credit bundle is $20 if you send regularly.

Where do I find my bank’s fax number?

Check the back of your statement, the contact page of the bank’s website, or the form itself — most dispute and wire forms print the destination fax number in the instructions. Departments differ, so use the number for the specific department rather than a general corporate line.

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In short

To fax documents to your bank or credit union online with Faxit: upload the file (PDF, Word, or photo), enter the fax number listed on your bank statement or the bank website, and pay $3. A single fax covers up to 10 pages, delivery is typically 1–3 minutes, and you receive a timestamped confirmation by email. Every transmission is encrypted in transit with TLS and uploads are deleted after sending.

Banks, credit unions, and lenders still ask for documents by fax — account changes, disputes, and wire forms often cannot be emailed for security reasons.

Faxit sends them from your browser for $3. Upload the document, enter your bank’s fax number, and pay — every fax is encrypted in transit, and we email you a delivery confirmation.

How to fax documents to your bank online

Upload your document

PDF, Word, or photo. Statements, forms, and signed letters all work — up to 10 pages.

Enter your bank's fax number

Use the fax number on your bank statement or their website, with the country code (+1).

Pay $3 and send

We transmit it and email you a timestamped confirmation.

At a glance

Price per fax: $3 for up to 10 pages
Bundle: 10 credits for $20 ($2 per fax)
Delivery time: Typically 1–3 minutes
Accepted formats: PDF, Word (.doc/.docx), JPG, PNG
Confirmation: Timestamped email when delivered
Encryption: TLS in transit; uploads deleted after sending

Common banking documents people fax

Account dispute and fraud forms
Wire transfer authorizations
HELOC and loan paperwork
Beneficiary change forms
Identity-verification documents

What banks still require by fax

Banks treat email as an unacceptable channel for anything carrying a signature or a full account number, and many have not built a secure upload path for the long tail of one-off forms. Fax is what is left.

The documents that most often come with "fax this to us" attached are dispute and fraud affidavits, wire transfer authorizations, beneficiary changes, loan and HELOC paperwork, trust and estate documentation, and identity verification after a flagged transaction.

Document	Typical department	Watch for
Fraud / dispute affidavit	Disputes or fraud claims	Filing deadlines — often 60 days from the statement
Wire transfer authorization	Wire operations	Same-day cutoff times, usually early afternoon
Beneficiary change	Account services	Notarization is frequently required
Loan / HELOC documents	Loan processing	Reference the loan number on every page
Identity verification	Fraud prevention	Redact what they did not ask for

Send only what they asked for

Fax destinations inside a large bank are shared queues. Do not send more than the request calls for. If they want proof of address, send the one page showing it, not a full statement with every transaction on it.

Where a form asks for partial identifiers, give partial ones. Plenty of verification requests need only the last four digits of an account or SSN, and sending the full number because it was easier increases your exposure for no benefit.

Put the account or claim number on every page. Pages get separated at the receiving end, and an unlabelled page two is an unmatched page two.

Deadlines and proof

Consumer protections on card and account disputes are deadline-bound — commonly 60 days from the statement showing the transaction. Missing it can cost you the protection entirely, regardless of the merits.

The bank will not usually acknowledge a faxed form. Keep your timestamped delivery confirmation, and if the matter is significant, call a few days later and ask them to confirm the document is on file. Faxit emails you the confirmation automatically once the transmission completes.

Frequently asked questions

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